At DAYARA, we prioritize quality and customer satisfaction. Please read our policy carefully before making a purchase.

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1. No Returns & No Refunds

• We do not accept returns or offer refunds for any products once they are sold.

• All sales are considered final.

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2. Exchange Policy (Defective or Damaged Items)

• We only offer exchanges in cases where the product received is defective, damaged, or incorrect.

• Exchange requests must be submitted to aditi@dayara.co.in within 7 days of receiving the product.

• Proof of damage/defect (images or videos) is required for verification.

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3. Approval Process

• All exchange requests are subject to approval by our quality control team.

• If approved, you will receive instructions for returning the defective product.

• Exchanges will be processed only after the defective item is received and inspected.

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4. Conditions for Exchange

• The item must be unused, in its original packaging, and accompanied by proof of purchase.

• Exchanges are only applicable for the same product; no changes in size, color, or model are allowed unless the original item is unavailable.

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5. Non-Exchangeable Items

• Products purchased during sales or promotions may not be eligible for exchange unless proven defective.

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6. Contact Us

For any exchange-related inquiries, please contact us at:
📧 aditi@dayara.co.in