Privacy policy
Your privacy matters to us. This Privacy Policy explains what information we collect when you visit or shop on our Website, how we use it, who we share it with, and how we keep it safe. It also covers your rights regarding your personal data.
This document is an electronic record under the Information Technology Act, 2000 and the rules framed thereunder. It does not require a physical or digital signature.
Please read this policy carefully. By accessing or using the Website, you agree to the practices described here. If you do not agree, please do not use the Website or provide us with any personal information.
1. Who We Are
This Website — dayara.co.in — is owned and operated by DAYARA LIFESTYLE PRIVATE LIMITED with its registered address at SNo4/1 4/2 4/3/1 4/4,Fl No C-405 Equilife H,N.I.A.,Pune City, Pune, Maharashtra,India,411045 ("Dayara Homes," "we," "us," or "our").
2. What Information We Collect
We collect information in two ways: directly from you and automatically through your use of our Website.
Information you provide to us:
When you place an order, create an account, subscribe to updates, or reach out to us, you may share details such as your full name, email address, phone number, shipping and billing address, and any messages or notes you include with your order. We do not collect or store your payment card numbers, CVVs, or banking PINs — all payment processing is handled by secure third-party gateways.
Information collected automatically:
When you browse the Website, certain technical data is gathered automatically. This includes your IP address, browser type and version, device information, operating system, pages visited, time spent on those pages, referring URLs, and general location data derived from your IP address. This data helps us understand how visitors use the Website so we can improve the experience.
Information from other sources:
If you interact with us through social media platforms (such as tagging us in a post, leaving a review, or messaging us on Instagram or WhatsApp), we may collect the information you've made publicly available on those platforms.
3. How We Use Your Information
We use the information we collect for the following purposes:
— To process and fulfil your orders, including shipping, delivery updates, and handling returns or exchanges.
— To communicate with you about your orders, respond to your queries, and provide customer support via email, WhatsApp, or phone.
— To send you transactional messages such as order confirmations, dispatch notifications, and delivery alerts.
— To improve our Website, product offerings, and overall customer experience based on browsing behaviour and purchasing patterns.
— To detect, prevent, and address fraud, security issues, or technical problems.
— To comply with applicable laws, regulations, and legal obligations.
If you have opted in, we may also use your contact details to send you promotional communications about new products, collections, offers, or updates from Dayara Homes. You can opt out of these at any time (see "Your Choices" below).
4. Cookies & Tracking Technologies
Our Website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences, analyse traffic, and improve site performance.
Types of cookies we use:
Essential cookies — These are necessary for the Website to function properly. They enable basic features like page navigation, secure access, and shopping cart functionality. The Website cannot operate correctly without these.
Analytics cookies — These help us understand how visitors interact with the Website — which pages are visited most, how long visitors stay, and where they come from. We may use third-party analytics tools such as Google Analytics for this purpose. The data collected is aggregated and does not personally identify you.
Marketing cookies — If enabled, these may be used to deliver relevant advertisements to you on other platforms (such as social media) based on your browsing activity on our Website. These are placed by third-party advertising services and are subject to their own privacy policies.
Managing your preferences: You can control or disable cookies through your browser settings at any time. Please note that disabling essential cookies may affect the functionality of the Website. For more information on managing cookies, refer to your browser's help section.
5. Who We Share Your Information With
We do not sell, rent, or trade your personal information to anyone.
We may share your data with trusted third parties only to the extent necessary to operate our business and serve you. These include:
Payment gateways — To securely process your transactions. They handle your financial data under their own security protocols and privacy policies.
Shipping and logistics partners — To deliver your orders. They receive only the information needed for fulfilment, such as your name, address, and phone number.
Analytics and advertising platforms — Such as Google Analytics or Meta (Facebook/Instagram), to understand Website traffic and, where you've consented, to serve relevant advertisements. These platforms operate under their own privacy policies.
Legal and regulatory authorities — If required by law, court order, or government regulation, we may disclose your information to comply with legal obligations or to protect the rights, property, or safety of Dayara Homes, our customers, or the public.
All third-party service providers we work with are required to handle your data responsibly and in accordance with applicable laws.
6. Data Retention
We retain your personal information for as long as it is necessary to fulfil the purposes outlined in this policy — primarily to process orders, provide customer support, and maintain accurate business records.
Once the purpose is served and there is no legal requirement to retain your data, we will securely delete or anonymise it. Non-personal, aggregated data (such as Website traffic statistics) may be retained indefinitely.
7. Data Security
We take reasonable technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. This includes secure server infrastructure, encrypted data transmission (SSL/TLS), and restricted access to personal information within our team.
That said, no system connected to the internet is entirely immune to risk. While we do our best to safeguard your data, we cannot guarantee absolute security and are not liable for breaches that occur despite our reasonable efforts.
8. Your Choices & Rights
You have the following rights regarding your personal information:
Access and correction — You can request access to the personal data we hold about you and ask us to correct any inaccuracies.
Deletion — You can request that we delete your personal data. Please note that this may result in the cancellation of your account and loss of access to certain features. Some data may need to be retained for legal or regulatory compliance even after deletion is requested.
Opt out of marketing — You can unsubscribe from promotional emails by clicking the unsubscribe link in any marketing email, or by contacting us directly. This will not affect transactional communications related to your orders.
Withdraw consent — You may withdraw your consent for data collection at any time by reaching out to us. However, withdrawal of consent may limit your ability to use certain features of the Website.
To exercise any of these rights, contact us at dayaralifestyle@gmail.com or via WhatsApp at +91 9893008832. Please include your full name and the phone number or email associated with your account so we can verify your identity.
9. Children's Privacy
Our Website is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected data from a child, we will take steps to delete it promptly. If you believe a minor has provided us with personal information, please contact us immediately.
10. Third-Party Links
Our Website may contain links to external websites or platforms that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before sharing any personal information with them.
11. Social Media
If you interact with us via social media — including sharing photos of our products, tagging us, or writing reviews — we may repost or share such content on our own channels for promotional purposes. Only publicly available content will be used. If you'd prefer that we not share your content, please let us know and we'll remove it promptly.
12. Updates to This Policy
We may revise this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. Any updates will be posted on this page with a revised "last updated" date. We encourage you to check this page periodically.
If we make significant changes that affect how we handle your personal data, we will make reasonable efforts to notify you — such as through an email or a notice on the Website.
Your continued use of the Website after any changes are posted constitutes your acceptance of the revised policy.
13. Grievance Officer
For concerns or grievances regarding this Privacy Policy or the Website, please contact the designated Grievance Officer at legal@dayara.co.in.
All grievances will be acknowledged within 48 working hours and resolved within 1 month of receipt.
14. Governing Law
This Privacy Policy is governed by the laws of India. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts in Pune, Maharashtra.
15. Contact Us
For any questions, concerns, or requests related to this Privacy Policy or your personal data, please get in touch:
WhatsApp: +91 9893008832 Email: dayaralifestyle@gmail.com
Last updated: 10/3/2026